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Delivery Information

Deliveries to Northern Ireland, Isle of Man, Scottish Islands and other areas outside of the Great British mainland may be subject to a delivery surcharge. Please contact us by telephone on 01485571913 or email info@doreenreedpoet.com for details.

All orders over £100 will be dispatched free of charge, otherwise a £1.50 charge will be made for delivery.

All goods in stock are dispatched for next business day delivery (Monday to Friday) providing the order is received and payment authorised before 4.30pm Monday to Friday.

Delivery of the Goods shall be made to the address given on the order and you should make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and we shall not be liable for any losses, costs, damages or expenses incurred by the yourselves or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

After delivery you are responsible for protecting the goods against loss or damage. You should inspect the goods before signing for the delivery of them and report any damage from shipping to the courier and ourselves immediately but no longer than 3 days. You should ensure you sign for the correct number of parcels delivered.

If any items are missing or the wrong items have been shipped you must inform us within 5 days of the delivery date.

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